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When Sara Barrow, head of communications for Arriva Rail London, and her team wanted a more in-depth understanding of employees, she reached out to Henry Davies, founder of 106 Communications.

As we continue to reflect on the future of internal communication and potential new roles for IC professionals, here Nadine Dixon shares how she uses her skills and knowledge gained in internal comms to specialise as a change communications specialist.

In internal communication, storytelling is more than a stylistic flourish – it’s about helping people make sense of what matters. Whether you’re framing a strategic shift, celebrating a success or learning from failure, stories help people care, connect and act.

As part of our exploration into the future of internal communication and potential new roles for IC professionals, Nicholas Wardle shares his move from internal comms to employee experience director at Brand Experiences.

New research warns that over-reliance on generative AI could erode critical thinking and productivity, urging businesses to invest equally in developing the human skills needed for responsible, effective AI use.

Internal communication is evolving fast – and so are the skills required to thrive in it. IC teams must prepare for the future by mixing the right blend of human and technical capabilities to lead change, influence leaders and shape culture in a more strategic way.

Tracey Hewett shares what burnout taught her, and how internal communicators can protect their wellbeing by managing their workload and prioritising recovery.

Sage reimagined its global Kickoffs with localised, data-driven content tailored to diverse audiences, making strategy more engaging, human and impactful. Three-quarters of employees reported improved understanding.

For its 10th anniversary, the National Crime Agency opened its doors to officers’ families for the first time, balancing security with warmth and delivering lasting benefits for morale and connection

On his wedding day, Elj Abid, business development director at The Trade Desk, stopped hiding his vitiligo. This opened the door to a new sense of identity, and a mission to help others be seen at work.

Internal communicators need more than instincts and impressions – they need evidence. Data and insight from surveys and listening tools are not always as they appear on the surface. Smarter analysis can help IC teams earn trust, influence leaders and drive real organisational change.

Arm’s IPO brought more than market value – it boosted morale and united employees through global, thoughtfully planned celebrations.

Dr Ashwin Mehta, founder of Mehtadology, a strategic consultancy in AI and technology, examines how AI and tech is influencing workplace behaviour.

Peter Mandeno, director at Better Connected, explores how internal communicators can truly enable meaningful human connection.

Five comms experts share their top tips on using social media to bridge internal and external conversations, ensuring authentic, engaging content that strengthens culture, sparks dialogue and supports business reputation.

Burn survivor Jack Holt, account director for IT consultancy Recarta, shares how visible difference shaped his resilience, career and mission to support and educate others.